The Cherubino Wines application and the associated website available at www.cherubinowines.com (“Cherubino Wines”) are owned and operated by TYWC Pty Ltd trading as The Yard Wine Company Pty Ltd, Producers Licence No: 6180093351.
This Privacy Policy outlines how we collect, use, store and disclose information obtained through Cherubino Wines. This includes Personal Information, being information that identifies you personally (such as your name, email address, contact details or other non-public information associated with you), as well as Anonymous Information, which does not identify you and cannot reasonably be linked to you.
User Consent
By accessing or using Cherubino Wines, you agree to the terms of this Privacy Policy and the associated Terms of Use available at www.cherubinowines.com. You expressly consent to the collection, use and processing of your Personal Information and Anonymous Information in accordance with this Privacy Policy.
Your Personal Information may be processed in Australia or in other countries where data protection laws may differ from those in your country of residence.
Children’s Privacy
Cherubino Wines is not intended for use by children under the age of 13. We do not knowingly collect Personal Information from individuals under 18 years of age. If we become aware that Personal Information has been collected from a person under 18, we will take reasonable steps to remove that information from our systems.
By using Cherubino Wines, you confirm that you are at least 18 years old, or that you are at least 13 years old and have permission from a parent or legal guardian to use the website.
Collection and Use of Information
We collect Personal Information that you voluntarily provide when you:
- create or manage an account
- place an order or make a booking
- subscribe to communications or marketing
- contact us via email or online forms
- submit reviews, comments or feedback
This information may include your name, email address, contact details, billing and shipping information, and payment details (processed securely by third-party providers), as well as any other information you choose to provide.
We may also collect information relating to your interactions with the website, such as browsing behaviour and preferences, to improve our services and tailor your experience.
Email Communications and Marketing
If you provide your email address or subscribe to communications, we may use it to respond to enquiries, send service-related information, and deliver marketing communications about our wines, venues, events or offers, where permitted by law.
We use email and marketing platforms to manage these communications and to understand how our emails are opened and interacted with. You may opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Information Collected via Technology
When you use Cherubino Wines, we may automatically collect technical information such as IP address, browser type, operating system, pages viewed and time spent on the site.
We use cookies, pixels and similar technologies to enable website functionality, analyse usage, personalise content, and support our marketing and communication activities. These technologies help us understand how visitors interact with our website, measure the effectiveness of our communications, and deliver relevant content and offers via email or other channels.
Some of these services are provided by trusted third-party partners acting on our behalf. These partners are authorised to use your information only as necessary to provide their services to us and are required to protect it in accordance with applicable privacy laws.
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality and performance of the website.
Cherubino Wines may also display links to third-party websites or services. This Privacy Policy does not apply to those third-party websites.
Use and Disclosure of Information
We do not sell or rent your Personal Information. We may share information with trusted third-party service providers who assist us with website operations, payment processing, analytics, email communications, customer support and marketing services.
We may also disclose Personal Information where required by law, to protect our legal rights, or in connection with a business transition such as a merger, acquisition or sale of assets.
Your Choices and Rights
You may request access to, correction of, or deletion of your Personal Information by contacting us at customer-care@cherubinowines.com. Certain information may be retained where required for legal, regulatory or operational purposes.
Security
We take reasonable measures to protect your Personal Information using industry-standard security practices. However, no method of transmission or storage can be guaranteed to be completely secure.
Contact and Updates
If you have any questions or concerns about this Privacy Policy, please contact us at:
customer-care@cherubinowines.com
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of Cherubino Wines indicates acceptance of the updated policy.
